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Tell us what's wrong here. We don't ask for your name or email: you get a ticket number and a secret key, and you come back to this page to read the answer.
We usually answer within 3–7 days. There is one person behind Tipty, not a call centre.
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What we keep, and for how long
- Only what you write and the attachments you upload. No name, no email, no account.
- When you mark the ticket as solved, it is deleted after 24 hours.
- If you don't come back, it is deleted 14 days after our last answer.
- Screenshots are redrawn on the server: the data hidden in the file (location, phone model) never reaches us.